WELCOME TO PAVING SANDTON
1 Call Procedures
Paving Sandton is part of the 1 Call Accredited Services and Providers family - where contractor screening and project monitoring offers clients total peace of mind.
Once we have established your requirements, suburb and basic contact details, we call the accredited contractors in your area who are registered for the services you require.
You may request up to 3 quotes for larger projects, subject to availability.
Although you may well receive immediate response, we do offer the contractors a 3 hour window to make contact with you to arrange quotation appointments. This time frame caters for the service providers who are hands on at other sites, up ladders etc.
We are proudly the only comprehensive network of home improvement maintenance and renovation service providers in South Africa, which actually communicates from quotation punctuality to job completion.
Your feedback in this regard is an essential component to maintain 1 Call's unsurpassable client satisfaction levels.
We will contact you via email after 24 hours to request feedback regarding appointments made for quotations. We will then contact you telephonically to ensure that all appointments were kept and to establish when your quotes will be received, if not received already.
Once you have selected a 1 Call accredited service provider, we follow up periodically (dependent on project size) to ensure you are receiving great service. This is your opportunity to discuss any gripes or points of dissatisfaction that can be quickly remedied, before escalating into a larger problem.
2. Communication: consistent follow ups from quote to completion… Read more
3. Performance rating: your feedback directly influences the contractors' profiles… Read more
4. Insurance: Blanket coverage for all contractors protecting the clients… Read more